Introduced on May 1, 2019

5 Year Watch Warranty

At IJL, we have complete confidence in the world-class brands we carry. To provide our clients with one of the most robust protections in the industry, we offer a comprehensive 5-year warranty on all new timepieces. This coverage serves as an extension of the manufacturer’s warranty; for example, if a brand provides a two-year warranty, IJL provides an additional three years of protection at no cost. Please note that the manufacturer’s original warranty always supersedes the IJL extension.

Protecting Your Warranty: To maintain your coverage, all service must be handled by IJL. Any unauthorized tampering, opening of the case, or third-party repairs will void the warranty. By choosing your timepiece at IJL, you are backed by a half-decade of horological expertise and a commitment to excellence.

Important Information

Key Benefits & Coverage

  • Movement Protection: Our warranty includes the free repair or replacement of a defective movement at IJL’s discretion. This covers internal issues such as hand misalignment or timekeeping that falls outside of manufacturer specifications.
  • Added Value: Your purchase includes your first battery change at no cost and free lifetime bracelet adjustments performed by our experts.

Warranty Requirements & Exclusions

  • External Components: Following industry standards, this warranty does not cover the crystal, stem, crown, bracelet, strap, case, or plating. Ordinary wear and tear, such as scratches and nicks, is also excluded.
  • Water Damage: Consistent with all manufacturer warranties, water damage is not covered.
  • Excluded Brands: Due to their technical nature or construction, Smartwatches and Swatch timepieces are not eligible for this extension and are covered solely by their respective manufacturer warranties.
  • Non-Transferable: This 5-year warranty is valid only for the original purchaser. Selling the timepiece will automatically void any remaining time on the IJL extension.