Begin Your Career in Luxury Jewellery

Join the IJL Team: Professional Sales Advisor

At IJL, we don’t just sell jewellery; we celebrate life’s most meaningful milestones. We are looking for a Professional Sales Advisor who is passionate about storytelling, craftsmanship, and providing a world-class client experience. From helping a couple select a bespoke engagement ring to guiding a client through our curated watch collections, you will be the face of IJL’s legacy in Winnipeg.

The Role at a Glance

As a Professional Sales Advisor, you are both a consultant and a curator. You will manage the entire client journey—from the first warm greeting to the hand-written thank-you note that cements a long-term relationship.

Your Primary Focus:

  • Consultative Selling: Conduct needs assessments to understand client preferences, budgets, and timelines with a personalised touch.
  • Expert Education: Guide clients through the nuances of diamonds, gemstones, precious metals, and luxury horology.
  • Relationship Management: Build a personal "book of business" using tools like Podium and Google Workspace to help you maintain these relationships.
  • Operational Excellence: Maintain a pristine showroom, manage fine jewellery inventory, and coordinate with our on-site Goldsmiths for custom work and repairs.

What You Bring to the Table

We value a blend of technical precision and "people-first" intuition.

  • The Experience: Previous success in sales, luxury retail, or high-end hospitality is an asset.
  • The Communication: You are a master of both oral and written communication—your emails are as polished as your in-person demeanour.
  • The Detail: You have the manual dexterity to handle delicate items and the organization to manage complex special orders.
  • The Mindset: You are team-oriented, adaptable, and thrive on hitting KPIs while maintaining the highest service standards.

"Our Professional Sales Advisors are more than staff; they are trusted partners in our community's most important celebrations."

Key Responsibilities & Expectations

Client Experience

Managing appointments, greeting walk-ins, and handling repair intake.

Technical Knowledge

Completing brand certifications and staying current on new jewellery collections.

Operations

Merchandising, inventory counts, and creating purchase orders for special requests.

Growth

Working toward monthly sales targets and contributing to team success.

Why Choose IJL?

  • Work with prestigious global brands and high-value custom jewellery designs.
  • Continuous professional development and specialized training in luxury product knowledge.
  • A collaborative environment where the sales floor and the workshop work as one.
  • A staple of the Winnipeg business community with a focus on long-term career growth.

Introduce Yourself to the IJL Team

Please answer a minimum of one of the following questions:

  1. Tell us about a piece of jewellery or a watch that is meaningful to you. Why?
  2. What is the best customer service experience you've ever had? What made it special?
  3. At IJL, we celebrate milestones. What is one personal or professional milestone you are most proud of?